Solution
Our team implemented a multifaceted strategy to successfully overcome the unique sourcing challenges related to the strict technical and linguistic requirements for linguists.
We enhanced our recruitment process by doubling our recruiting efforts to attract linguists who not only possessed the required advanced software skills but also had access to the required hardware.
Upon successful testing, we worked with each individual linguist to support them during the rigorous onboarding process. We held specialized training sessions to elevate the skill sets of our linguists, ensuring they were well-versed in the latest technology and required software applications.
Additionally, to address the issue of same-day delivery for dynamic projects without prior notice, we established a flexible, on-call network of tested and vetted linguists who could quickly mobilize to meet urgent needs. This proactive approach not only improved our turnaround times but also strengthened our relationships with the client, as we could consistently deliver high-quality work under tight deadlines.
As a result, we enhance our overall efficiency and effectiveness, positioning ourselves as a reliable resource in a competitive industry.